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Player wellbeing

Play on Your Terms with Responsible Gaming Tools at 1Red

Deposit limits, loss limits, time-outs and self-exclusion, all built into your account so you stay in control of the table.

Staying in control at 1Red

Last updated: September 23, 2026

Our slogan is Your Table, Your Terms. That means the pace of play, the stakes you choose and the moment you decide to stop are entirely yours to set. This page explains the practical tools we give UK players to keep gaming enjoyable and within budget, and where to find independent support if things ever feel out of hand.

Online casino play should stay something you choose to do for fun, on a budget you decide in advance. It is never a way to earn money, and no game outcome can be guaranteed. If a session stops feeling like entertainment, that is the moment to use one of the tools below or step away entirely.

Deposit and loss limits

From your account settings you can set a daily, weekly or monthly deposit limit in GBP. Once you hit that cap, further deposits are blocked until the period resets, regardless of which payment method you use, whether that is Visa, Mastercard, Apple Pay, bank transfer or crypto such as Bitcoin, Ethereum, Tether or Litecoin. You can also set a loss limit, which tracks net losses rather than deposits and pauses real-money play once the threshold is reached.

  • Deposit limits: daily, weekly or monthly caps on how much you add to your balance.
  • Loss limits: a running cap on net losses over a chosen period.
  • Wagering limits: a ceiling on total stakes placed in a session or day.
  • Reality checks: on-screen reminders showing session length and net result so far.

Limits can be lowered at any time and take effect immediately. Increasing a limit or removing it entirely involves a short cooling-off period, usually 24 to 48 hours, so the decision is never made in the heat of a session.

Time-outs

A time-out lets you close the account for a fixed break, typically anywhere from 24 hours to 30 days. During a time-out you cannot log in, deposit or place bets. Marketing emails and push notifications tied to promotions are also paused for that account, so you get a genuine rest from prompts to play. This is a good option if you just need a short cool-down rather than a permanent step back.

Self-exclusion

Self-exclusion is a longer, firmer measure. Requesting self-exclusion through account support closes your 1Red account for a minimum period you choose, commonly 6 months, 1 year or longer. During self-exclusion the account cannot be reopened early, deposits are blocked and promotional contact stops. We do not offer any route to bypass or shorten a self-exclusion request once confirmed, and we will not open a new account for a self-excluded player. If you are unsure which option fits your situation, our support team can talk through deposit limits, time-outs and self-exclusion before you decide.

Independent support if you need it

Our in-account tools work alongside independent, UK-based support organisations that specialise in gambling harm. These services are free, confidential and separate from 1Red.

Independent responsible gambling support in the UK
OrganisationContact
GamCare0808 8020 133, https://www.gamcare.org.uk/
BeGambleAwarehttps://www.begambleaware.org/

GamCare's helpline is free to call from UK landlines and mobiles and runs extended hours through the week, with trained advisers and live chat support on their website. BeGambleAware offers information, self-assessment tools and links to treatment providers across the UK. Both are worth bookmarking even if you are only setting limits as a precaution rather than dealing with a problem right now.

Practical habits that help

  • Decide your session budget in GBP before you deposit, not while you are playing.
  • Treat losses as the cost of entertainment, never as money to chase back.
  • Take a reality check seriously when it pops up rather than dismissing it.
  • Avoid playing when tired, stressed or after drinking, since judgement dips fastest then.
  • Use a time-out proactively if a week has felt heavier on gaming than planned.

Related reading: see how deposits and withdrawals actually work on Payments, check the terms attached to any offer on Bonus, or browse the current promotions on Promotions. If you are ready to set up an account with your limits in place from day one, you can register directly.

Staying in control at 1Red

How do I set a deposit limit on my 1Red account?

Log in and go to Account Settings, then Responsible Gaming. Choose a daily, weekly or monthly deposit limit in GBP. It applies immediately across all payment methods, including cards, Apple Pay, bank transfer and crypto deposits.

Can I remove a limit once I have set it?

You can lower a limit at any time with immediate effect. Raising or removing a limit involves a short cooling-off period, usually 24 to 48 hours, so the change is never actioned in the middle of a session.

What is the difference between a time-out and self-exclusion?

A time-out is a short break, from 24 hours up to 30 days, during which the account is closed but can reopen automatically once the period ends. Self-exclusion is longer, typically 6 months or more, and the account cannot be reopened early once confirmed.

Does 1Red allow anyone to reopen a self-excluded account early?

No. Once self-exclusion is confirmed we do not offer a way to shorten or bypass it, and we will not knowingly open a new account for a player who has self-excluded.

Who can I talk to outside of 1Red about gambling concerns?

GamCare offers free, confidential support on 0808 8020 133 and at gamcare.org.uk. BeGambleAware provides information and self-assessment tools at begambleaware.org. Both are independent of 1Red and available to any UK player, 18 and over.

Your Table, Your Terms

Regulator: UK Gambling Commission (UKGC)

Our current licensing and registration details are published in the site footer. Please check there for the up to date information before you play. UK players should note that the UK Gambling Commission regulates the domestic gambling market and is named here only as that regulator, not as our licensor.

GamCare (https://www.gamcare.org.uk/) · BeGambleAware (https://www.begambleaware.org/)

GamCare: 0808 8020 133